Do you promote a service because of the money, or do you promote it because you believe it provides value? I personally choose to promote things that provide value to the people I’m recommending it to.
In fact, there are things I’ll recommend to you guys that I don’t make any money from at all. When you are doing it because of the money, you’ll get upset when commission structures change. When you do it because you thing the service is value, it doesn’t matter the price point.
At some point in time during the merge of TimTech we decided it was best to have the same commission structure across all our sites. There was confusion about how much should be earned on what, to the point where we couldn’t even remember which site had what percentage.
So we changed everything to have the same structure: If you are a free member, you get 10% on upgrades. If you are upgraded, you get 30%. Across the board we did this. Some sites that was an increase, other sites a decrease, and some already had that.
Well it seems some people are missing the big picture here and are even calling us greedy for doing this. Like I said, some of our sites the commission %’s went up! So I’m posting here to explain why. Larry even did the math, we average $1,400 in commissions a week. We LOVE doing that!
What shocks me more is a comments implying that we are here for a quick buck and not long term. Hello, I’ve been running StartXchange since 2001. Not many exchanges from that time are still around. Well ILoveHits is, oh but we also own that ;-)
We’re actually quite the opposite. We’re in the process of building a very expensive server cluster so we can continually expand as our traffic goes up without downtime. We’ve had too many “hiccups” with servers and so we are going to be paying the big bucks to make sure they never come back.
The thing I did learn from all this, which I should have learned already, was notification. I’m wondering if it was lack of notification that is upsetting to folks. And I’ve got nothing for that. So much has gone on these months I really think we just didn’t think to do it. But it wasn’t out of ill intentions, we firmly believe the 30/10 ratio is what allows the most growth and longevity of a business.