It’s a brand new year and we did a brand new survey. The results were actually pretty interesting. For the most part, everyone is happy!
The interesting part is a lot of people in the industry seem to think that there are problems with Paypal, but our survey shows that it’s not quite the case. It stems because Paypal started to crack down on illegal behavior, and well, we know that Paypal crack downs start out with illegal behavior and moves out to people who might not have done anything wrong but appear to be affiliated with the other people.
So if you were affected, but haven’t done anything wrong, contact Paypal! Over the last 15 years we’ve had our account frozen, limited, the whole works. But calling up Paypal has always resolved the problem. It sounds scary but think about it, if you don’t know if a customer is being abusive, sometimes the best way to find out is to force them to call you up. Not fun for us, but I get it.
Anyways, back to the survey, I thought it was interesting because the majority still puts Paypal as #1. With the rumor wheel I thought Paypal was done for, but our survey of customers shows that’s not the case at all. There was also interest in Credit Cards, which we do, but not everyone knew we did.
To everyone who did complete the survey.. Thanks! There was a lot of feedback in there we’ll be going through. January is a great time to make improvements. Mentally it feels like a fresh start and it’s motivating!