Last night, or very early this morning, the server stopped working again. It was actually funny because I refreshed Jimmy's forum to see if anything new was on there. When I did, an Internal Server Error showed. I thought he broke eBlah somehow, so I started laughing. Anyways, I went to my website and there were MySQL errors everyone. This is when I realized something bigger had happened.
I did what anyone would do. I refreshed the page. Yep, they were still there. I logged into the control panel, and thought maybe I could restart the web server. So I tried to, and cPanel said it couldn't find the license file so it wouldn't do it. So I logged into SSH and when I logged in, it said something about being in read only mode. Things were starting to get even better.
I then submitted a support ticket at The Planet, my host. This was at about 1:24AM. I decided I couldn't do anything now so I went to bed. When I woke up, I watched some West Wing episodes and relaxed. I figured the server was fine now, because every time in the past it only took one ticket and things were good.
This time was different. I found out the server was still down, and at 3:52AM the ticket was replied to. Apparently it took them 2 hours and 28 minutes to find the ticket and see that it was down. Anyways, the ticket said "I have readded the cpanel license file, this could be caused by the server not being able to communicste with the cpanel server". Well thats good, huh? The cpanel license file was put back. But the server was still offline!
So I submitted a support ticket, at 11:50AM. I received a reply at 11:55AM that a person was investigating it. This time I submitted the ticket under "Outage Report". Maybe thats why the faster reply, or maybe the just have one person on staff at night. Anyways, nothing happened untill about 12:30, when I received a reply that they were running "FSCK".
I did a search for that, and it turns out FSCK is used to check and optionally repair one or more Linux file systems. This is the second time they ran this, for the same problem. I am wondering if something is corrupt with the hard drive, or whatnot. So I replied to the ticket asking why this keeps happening.
The server is back up and running, but now I've got to figure out what makes it keep crashing. I think I may backup the entire server and ask for new hard drives. I remember having a problem in the past receiving error messages, but their reply to my ticket made it sound like nothing was wrong.
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