From the category archives:

Business

How To Increase Customer Satisfaction

May 16, 2007

I was reading a blog post about slow customer support. It reminded me of how slow StartXchange support was not too long ago. The key I found to customer satisfaction and support, is a forum. Some things start to happen when you use a forum: You can write one answer, and help multiple people at [...]

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Automating Your Business

May 4, 2007

My wife and I have a 4 month old daughter. She keeps us busy. Lately our dishes have been piling up, and the task of washing them was getting bigger everyday. Earlier this week we decided to get a dishwasher. We live in an apartment, so it had to be one of those portable ones [...]

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